Frequently Asked Questions

FAQ / Client Area Guide

How do I update Child Name Server details in Hosteasy?

To update Child Name Server (Child NS) details in your Hosteasy account, follow these steps:

  1. Log in to your Hosteasy Client Area.
  2. Navigate to Orders > My Invoices.
  3. Find your domain and click Manage Domain.
  4. From the list of options, select Child Name Servers.
  5. In the dialog box that appears, enter your hostname (e.g., ns1.yourdomain.com) and the corresponding IP address.
  6. Click Save to apply the changes.

Note: DNS propagation can take between 5 to 12 hours for the changes to reflect globally.