Frequently Asked Questions

FAQ / General

How To Complete KYC Verification

To complete your KYC (Know Your Customer) process on your Hosteasy account, follow these steps:

Step 1: Log in to your Hosteasy account and click on the Complete it Now link displayed on the dashboard.

Step 2: You will be directed to either the Digio platform. Log in to your Gmail account or verify your email address with the verification code to authenticate your Aadhaar verification.

Step 3: Enter your Gmail username and password to proceed.

Step 4: Click on Authenticate Aadhaar.

Step 5: Enter your Aadhaar Number and Captcha, and click on Next.

Step 6: Input the OTP (One-Time Password) received on your Aadhaar-verified mobile number and click on Continue.

Step 7: Click on Allow to grant access to your Digilocker.

Step 8: Your KYC process is now complete successfully.

Please note that if your service is suspended due to incomplete KYC, it will automatically activate once you complete your KYC process. If not please write to us at [email protected]